Remain reachable at all times, with no upfront or maintenance costs. 3CX provides all phone features you may need, allowing your team to operate effectively from any geographical location. Install your PBX on premise or in the cloud and take advantage of the Unified Communications functionality to increase productivity and strengthen the customer experience. Save money by slashing your phone bills and save time thanks to fully integrated communications, via Click2Call extension.
Reduced phone bill and communication cost: Reduce significantly your phone bill and communication costs. Make free interoffice calls and branch calls, use prominent SIP trunks to reduce outbound call charges and reduce travel expenses with integrated web conferencing.
On-premise or in the cloud: With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone.
Click2call & CRM Integration: With just a single click of the mouse, make outbound calls to phone numbers found on web pages, emails and contact lists. The Click2Call functionality automatically dials the number in your client, ready for you to make the call.
Unified Communications: Take your business communications to the next level with the right Unified Communications solution and improve collaboration, boost productivity, increase mobility and enhance the customer experience. See presence of colleagues, deliver faxes and voicemail to inbox, use the text chat and collaborate effectively with just one-click
With 3CX there is no need to worry about management and installation. Installation and configuration is straightforward with 3CX, as it offers:
Pre-configured templates for easy integration with leading SIP Trunk providers
Plug & Play Interoperability of IP Phones and gateways for automatic configuration
Avoidance of interop issues with 3CX tested IP Phones
A modern and intuitive management console
When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks. Choose 3CX and enjoy:
Increased secure web server configuration
Automatic detection & blacklisting of SIP Attack tools
Encrypted traffic to 3CX clients via SBC
Encrypted voice traffic via SRTP
Automatic generation and management of SSL certificates
Revolutionary VoIP Security with A+ rating from SSL lab
Automatic failover for instant backup
Encryption between browser and the website ensured via HTTPS
Established in 2005, 3CX is a recognized technology leader and the developer of the award-winning IP PBX, 3CX Phone System, which works on mainstream operating systems, offering complete Unified Communications solution. As an award-winning innovator, 3CX was the first to launch WebRTC Gateway - offering Click2Call, the first to integrate website Live Chat & Talk and the first to include both integrated softphones for Android, iOS, Windows and Mac and integrated clientless web conferencing. Serving major global customers, 3CX is trusted by more than 250,000 customers worldwide.
General Features | Proffesional | Enterprise |
---|---|---|
Extensions | Unlimited | Unlimited |
Number of Simultaneous Calls | 1,024 or less | 1,024 or less |
Call Logging | ||
Call Forward on Busy or No Answer | ||
Call Routing by DID | ||
Auto Attendant / Digital Receptionist | ||
Voicemail/ Music on Hold | ||
Central Phonebook | ||
Call Transfer | ||
MWI – Message Waiting Indicator | ||
Ring Extension & Mobile Simultaneously | ||
Automatic Pickup on Busy | ||
Supports SIP Trunks/ Gateways | ||
Sennheiser Headset Integration | ||
Extensive Codec Support (G711, G722, GSM, Speex, ILBC) | ||
G729 Codec Support | ||
Busy Lamp Field (BLF) | ||
Call Reporting | ||
Call Parking / Pickup | ||
Intercom/ Paging | ||
Custom SMTP Server | ||
Custom FQDN | ||
Configure BLF’s from the Clients | ||
Hot desking |
Management and Scalability | Profesional | Enterprise |
---|---|---|
We-based Management Console | ||
Automated Provisioning of Devices | ||
Real Time Web-based System Status | ||
Integrated Web Server | ||
Easy Backup and Restore | ||
SBC to Configure Remote Extensions | ||
VMware / Hyper-V / KVM Compatibility | ||
Scheduled Backup | ||
Connect Remote 3CX PBX Systems (Bridges) | ||
Scheduled Restore | ||
Inbuilt Fail Over Functionality | ||
Standby Licence |
Unified Communications | Profesional | Enterprise |
---|---|---|
See the Presence of Your Colleagues | ||
Receive Voice Mail via Email | ||
Advanced Forwarding Rules | ||
Setting Up Conference Calls | ||
Click2Call Extension | ||
Receive Faxes via Email as PDF | ||
Integrated Fax Server | ||
View Presence of Remote Offices |
Call Center/Contact Center | Profesional | Enterprise |
---|---|---|
Call Recordings Search | ||
Call Recordings Management | ||
Call Queuing | ||
Call Recording | ||
Call Flow Designer | ||
Advanced Queue Strategies | ||
Advanced Call Reporting | ||
Real Time Queue Statistics | ||
Queue Reports | ||
Barge In / Listen In / Whisper | ||
Query Customer Name Based on Caller ID | ||
Ability to Use 3CX Clients API | ||
Link Company Directory with LDAP / ODBC | ||
Sync Phonebook with Microsoft Exchange | ||
Real Time Queue Monitoring | ||
Wallboard | ||
Switchboard Queue Manager View | ||
Supervisor can Log Agents In/Out | ||
Supports External Agents | ||
Callback if queue full | ||
CRM Integration / Scripting Interface | ||
SLA alerting/reporting | ||
Call Recording Control |
Mobility | Profesional | Enterprise |
---|---|---|
Android Client | ||
iOS Client | ||
Windows Client | ||
Mac Client | ||
Web Client | ||
Manage the 3CX Client from within the Console | ||
Includes 3CX Tunnel to Avoid NAT Problems |
IP Phone Management | Profesional | Enterprise |
---|---|---|
Automatic Plug & Play Phone Provisioning | ||
Manage IP Phones Network Wide from Console | ||
Restart Phones Remotely | ||
Update & Manage Firmware Network Wide | ||
Supports Popular SIP Phones |
Application Intergration | Profesional | Enterprise |
---|---|---|
Office 365 (address book only) | ||
Microsoft Outlook | ||
TAPI | ||
Office 365 | ||
Salesforce | ||
Microsoft Dynamics | ||
Microsoft Exchange 2013 / LDAP / ODBC | ||
Google Contacts | ||
Zendesk | ||
Freshdesk | ||
Datev | ||
Hotel Module | ||
Fidelio Certified | ||
Mitel Compatible | ||
Multiline TAPI |
Web Conferencing | Profesional | Enterprise |
---|---|---|
Plugin Free – WebRTC | ||
One-click conference | ||
Meeting Recording | ||
Remote Control / Assistance | ||
Screen Sharing | ||
Unlimited Users | ||
Participants Included |
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